Open Objects’ FIS Hub is a complete ‘end to end’ solution for Family Information Services. The Hub takes care of the core business of managing early years and childcare information, as well as the broader duty to provide the public with information about local, regional and national activities, organisations and services. Over fifty UK local authorities now use the FIS Hub as the cornerstone of their telephone enquiry service, their web presence and their online strategy.
Key components of the FIS Hub include;
- Evince (ECD) system – for managing Ofsted registered Childcare information, contacts tracking, brokerage, ‘phone support and statutory reporting
- Family Services Directory (FSD) – to provide the online self-service arm of the Family Information Service
- ‘My Hub’ area – a login-protected platform for secure self-service interactions with the FIS, including information updates by providers, online submission of annual returns by providers, secure ‘practitioner only’ access to information etc.
- Additional Modules – a range of modules enabling FIS’s to extend their reach into the community.
Family Information Services up and down the country face a time of significant challenge as the pressure to do more with less continues to build. In this environment, public-facing Family Service Directory websites provide a bright spot where self-service and free dissemination of information can significantly extend the reach of the FIS into the community.
For more details about Open Objects’ FIS Hub please check the related links on this page and email us at sales@openobjects.com or call us on +44 1223 422200. We look forward to hearing from you.