Home » Support

Technical Support

Open Objects' technical support team are on-hand to provide our customers with advice and assistance on any technical aspect of the solutions and products that we supply.

The support service includes cover for updates of the software, so you can always have access to the latest versions.

We will support you during business hours by phone, fax and email. Options are also available for onsite support and extended hours support including 24x7 support all year round.

The technical support team will resolve your queries quickly and efficiently. They can also put you directly in touch with our client services technical team for onsite and offsite consultancy.

To contact Open Objects' technical support team please email support@openobjects.com or call on 01223 422200.

Client Services Team

Open Objects' client services team will provide you with a direct technical resource during the set-up and configuration of your solution.

The team is available for onsite and offsite technical consultancy, including;

The client services team operates a technical account management system so you can be sure your search project is seen through from inception to completion by a single and consistent project team. For more details of how Open Objects’ client services can smooth the path of your project, please contact sales@openobjects.com.