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Website & Portal Search

Search is one of the most widely used tools on any public facing website. Visitors expect to be able to find their way quickly and easily into the parts of your site that are relevant to them.

Open Objects' managed search service is widely used by UK central government organisations, from large Whitehall departments through to smaller agencies. The service provides a wide range of tools to ensure efficient sign-posting of users through the website; including

simple and advanced search
search single websites or multiple related websites
recommended links and in-context sign-posting messages
automatic IPSV categorisation and subject browse links
integrated search and A-Z functions
tabbed search results and search by document type
user feedback mechanisms including search tag clouds
'deep search' of online databases fully integrated with website search

The search scales to meet any level of demand, providing consistently fast and accurate results. It is cost effective, easily set-up and is compatible with any content management system (CMS). The search tool on your website is too important a point of access to leave to chance. Open Objects' managed search service is tuneable in variety of ways so you can provide balanced returns to your users. It ensures you can accentuate the key pages and start points within your website so users are signposted down the best possible routes through your content.

For further information about using managed search on your website, please email us at sales@openobjects.com or call us on +44 1223 422200.

HM Revenue & Customs

Open Objects provide search for the HMRC public website, one of the busiest Government portals in the UK. The solution includes a high level general search over the whole website, as well as options to restrict by specific sections such as tax manuals and legislation. Content editors at HMRC can link specific page recommendations to users in response to some of their most frequently searched for items. The service also includes a dynamic A-Z directory of services and key subject areas covered by the HMRC. Recently search generated RSS feeds have been added to automatically notify tax practitioners of any published changes in the online tax manuals.

BERR

Open Objects provide search for the Department for Business, Enterprise & Regulatory Reform public website. This search engine also indexes a range of related BERR websites and other agencies, so users turning to the BERR site can find relevant information across a range of websites. The search results include a series of tabs which enable the user to automatically broaden the range of their search. For example, a search for ‘wind energy’ will initially bring back results from the BERR website. By clicking through the results tabs, a user can progressively broaden the search first to all other BERR owned websites, and then to a wide cross-section of trade and industry related sites.